Privacy Policy
How we collect, use, and protect your personal information
This Privacy Policy explains how Keen Maple collects, uses, maintains, and discloses information collected from users of the keen-maple.com website. This policy applies to the website and all services offered by Keen Maple.
Information We Collect
We may collect personal identification information from users in various ways, including when users visit our site, fill out a form, or engage with other activities, services, features, or resources we make available. Users may be asked for their name and email address. Users may visit our site anonymously. We collect personal identification information from users only if they voluntarily submit such information to us.
How We Use Collected Information
Keen Maple may collect and use personal information for the following purposes:
- To improve customer service: Information you provide helps us respond to your service requests and support needs more efficiently.
- To personalise user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site.
- To send periodic emails: We may use the email address to respond to enquiries, questions, and other requests.
How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information stored on our site.
Sharing Your Personal Information
We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates for the purposes outlined above.
Third-Party Websites
Users may find content on our site that links to the sites and services of our partners, suppliers, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. Browsing and interaction on any other website, including websites which have a link to our site, is subject to that website's own terms and policies.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected and to satisfy any legal, accounting, or reporting requirements. Enquiry data is typically retained for two years following the last interaction unless you request earlier deletion.
Your Rights
Under applicable data protection laws, you have the right to:
- Request access to your personal data
- Request correction of your personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Withdraw consent at any time
Changes to This Privacy Policy
Keen Maple has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.
Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Keen Maple
47 Stonegate
York YO1 8AW
United Kingdom
[email protected]
This policy was last updated in July 2026.